Home › Forums › Products › Stompboxes › New TimeFactor V5.0.0beta and new H9 Control for Desktop V1.6.2! › Reply To: New TimeFactor V5.0.0beta and new H9 Control for Desktop V1.6.2!
Unfortunally, my Eventide Timefactor died after this update, it's stucked in update mode and the software does not detect anymore. it gave a update error and restored when I was running the eventide update utility, but whenever you reboot the device it goes to update mode.
I tried everything, disconnected all cables, restarted my mac, and etc…
Do you have access to a Windows PC that you could try updating from? We have an alternative updating utility that only runs on Windows that pretty reliably is able to fix these issues. I posted some instructions for other users who were having updating problems on this forum thread: http://forum.eventide.com/cs/forums/t/9492.aspx
I posted those instructions during the latest beta release and the links to the software in that thread are for the software for that older beta release. You can use this link to download the update utility bundled with the latest beta release: http://ftp.eventide.com/ljdl/oupdate_plus_timefactor_v5.0.0beta%5B75%5D_plus_bootloader.zip
Let us know if you don't have access to a Windows PC and we can give you alternative instructions for Mac.