On your PC attempt, when you plugged in the stomps the first time, did you get the add usb device installation? The first time I tried it didn't install the usb device and hence wouldn't find it in the utility. I manually ran the add hardware option, and windows installed the usb drivers. After this it came up in the device manager and then in the utility. They had to email me the bam file, but it ended up working for me. Hope this helps.