my switch was intermittent, i never had double triggers, just no triggers. It would fail about one out of every ten presses, whether hitting it hard or soft. If your unit is under warranty you really should just contact eventide and get it back to them for the upgraded switches. They were fast on emails, I sent the unti in, they had it about a week and got it right back to me. All told it was just under two weeks round trip.
Mine seems to be working great, all three switches were replaced with a newer version switch, and unless I am imagining it, they feel more responsive, faster.
