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The guy was not complaining because of the click, he was saying the unit didn't make a click in relay bypass mode. He expected it to do so  and was asking why there was no audible click when using the relays.

I too appreciate Eventide having this forum and the fact that they have helped me out. I like their approach and I like their products, but in this case the original poster had a valid question and I too thought the initial response a bit poor, just saying. The delay in posting is also annoying. I t kills discussion in my opinion.