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Reply To: Phase issues with Eventide Space during patch changes

Home Forums Products Stompboxes Phase issues with Eventide Space during patch changes Reply To: Phase issues with Eventide Space during patch changes

#134864
ccl117
Participant

OK, I'm a bit confused; that is a big change from my last correspondence from your company if you look on the forum.  The last response from Eventide on this thread was providing troubleshooting support, and we were in discussions about me sending a syssex file to Eventide to analyze.

Will I now no longer be receiving support from Eventide for my Space pedal since it appears to be a software error that needs a patch update to support?  If that is the case I can live with it, but I am looking for some kind of acknowledgment that the error I identified with KillDry patch changes is accurate, and that no further Eventide troubleshooting support will fix it; it will require a software update to solve.  Thank you