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Reply To: Max out upgrade: how to tell how many algorithms you’ve purchased already?

Home Forums Products Stompboxes Max out upgrade: how to tell how many algorithms you’ve purchased already? Reply To: Max out upgrade: how to tell how many algorithms you’ve purchased already?

#137982
gkellum
Member

madmarcus1960:

I just bought the $500 unit today and won't received it till mid week. But this horror show message thread showing the confusion of what's been purchased and what hasn't has me nervous. Especially when I see people paying for Algo's that have expired "free" terms and not being given credit for them. The Control app should include date purchased info on any and all Algorithms paid for or a chronological purchase history. It should at least be accessible to look up online at Eventide's website. Customers shouldn't have to chase Customer Service to prove a purchase.

We're working on a new release of H9 Control containing the functionality you described; it will likely be available for Mac OS X and Windows this coming week and iOS the following week (iOS builds always have to make it through Apple so they take longer.)  The truth is that we hadn't planned on announcing the H9 Max upgrade path until these features were ready, but some of our existing H9 owners were so angry about the H9 Max announcement we had to do it early before everything was ready.