Normally, you'll only seeing that message if you power off your H9 while demoing an algorithm. It means that the H9 has powered up and tried to load a preset whose algorithm you don't own. I've seen that before as well after upgrading once or twice. Had you upgraded the software on your H9 beforehand? What had you been doing beforehand?
It's easy to get rid of though. You press the preset switch and turn the big black wheel. It will scroll to the next preset. Actually, it's supposed to handle this problem by itself and automatically scroll to the next good preset if it starts up in this state; we thought we had fixed this issue a few releases ago.
