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Thanks for the fast reply.

It’s the app.  I can connect on the phone, but once that happens, it asks me whether I want to allow the H9 App to connect with the H9.  I click “allow.”  Then the H9 App launches and gives me the error “Device Disconnected!  The H9 Device [my sn] was disconnected.  The app is switching into demo mode. If give me an ok button.  I hit ok.  I get the same error again.  I double click the home button and have to close the app.  Then it starts all over again.

If I keep going long enough, I get an error from my phone and it disconnects.  

Same issues on an iPad mini 2.

Both running latest iOS.