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Home Forums Products Stompboxes H9 Control won’t log in Reply To: H9 Control won’t log in

cascrit wrote:

This is seriously frustrating.  I am running Windows 7 will all upgrades, and I cannpt connect.  I have a pitch factor, that I cannot edit, making this 400 dollar pedal essentially useless.  Taking the time to edit patches and names through the device is unacceptable.  Eventide needs to address this issue or turn off the login if that is what is causing the hang.

This thread was started in response to a one time server issue a few months ago.  If you're having trouble updating your PitchFactor, please send an email to support@eventide.com or start a new thread, and let us know exactly what the error message you're seeing is and what app you are using.  We aren't and haven't recently had any server issues.  So, whatever problem you're having comes from a different source.