I want to listen to some of the algos prior to purchace but it's not working. I press listen, then demo (wet or dry) and nothing happens. Is this a server thing as mentioned above or am i just missing something?
It's the server thing as mentioned above. The audio demos and software updates for the H9 come from that same server. I'm sorry about the hassle. We should have this sorted out on Monday, and in the next H9 Control release we'll probably move all of this stuff to Amazon's cloud just like we did our main website to avoid this happening again.