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Home Forums Products Stompboxes H9 Control MS runtime error when exporting presets? Reply To: H9 Control MS runtime error when exporting presets?

#140945
eruption77
Participant
nickrose wrote:

Can you try it on a computer running 64-bit windows ? Win7/32 is fairly rare.

Thanks for your reply, Nick!

I just installed the H9 Control on my work laptop and then downloaded a backup copy of my most recent presets.  It’s a 64-bit Win 7 SP1 laptop w/ 8GB of RAM.  Using the H9 Control in demo mode, my presets imported fine.

When trying to export the the list on this laptop I received the same exact error as I do on both home computers.  H9 then crashed and closed just like it does at home.