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gkellum wrote:

Do you have any external control sources connected to your Max like MIDI, an expression pedal or aux switch?  And what is the behavior exactly?  When it’s active, it’s muting the entire signal, but when it’s bypassed, the dry signal goes through fine?

No external control sources plugged in to this one, just got a single mono signal in to the first input, and then 2 outputs going from the max in to the standard directly…no midi connections or anything else…

bypassed / active doesn’t make any difference – signal sounds the same; as i say, all other pedals are working fine in that chain, just this one which seems to not be doing anything at the moment AFAIK – are there settings i can try to change on the pedal itself and test different configs that you could suggest?