That’s not good. I’m in Bulgaria and purchased from Israel. I don’t see how I would be able to get a new one in time.
I contacted support. They suggested reset, etc., things that I had already done, and returning the item if that didn’t work. I wonder what triggered the problem because the buttons worked before I tried to switch to tap mode. I thought that it was a software issue but apparently it’s poor quality control.
I’m really angry about this.
