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Reply To: Brand new H9: Rotary knob, buttons, and footswitches stopped working

Home Forums Products Stompboxes Brand new H9: Rotary knob, buttons, and footswitches stopped working Reply To: Brand new H9: Rotary knob, buttons, and footswitches stopped working

#141825
ivaylo
Member

That’s not good. I’m in Bulgaria and purchased from Israel. I don’t see how I would be able to get a new one in time.

I contacted support. They suggested reset, etc., things that I had already done, and returning the item if that didn’t work. I wonder what triggered the problem because the buttons worked before I tried to switch to tap mode. I thought that it was a software issue but apparently it’s poor quality control.

I’m really angry about this.