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bucks4 wrote:

Hello, i seem to have lost the shimmer algorithm, and al the presets that use the shimmer algorithm. have no idea how this happened, just turned in on and there are no longer there. what can i do teh get t=the algorithm back?

If restoring your purchases doesn't work, send an email to support@eventide.com, and let us know the serial number of your H9 or the Eventide account your H9 is registered to.  I just tried to look up your account bucks4 and I didn't see any algorithms connected to that account.