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Home Forums Products Stompboxes Pitchfactor stuck in Update mode. Can’t update with either Direct Updater or Update Utility Reply To: Pitchfactor stuck in Update mode. Can’t update with either Direct Updater or Update Utility

#141965
nickrose
Moderator
Eventide Staff
stringbot wrote:

stringbot wrote:

…but hangs up on "Preparing for update. Checking device…"

Actually I've gotten it past that screen to the install phase a couple of time but the install fails around 20% complete, with the same result described above.

If it always fails at the same point, that would suggest a hardware problem. Maybe there is an error message ?