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Reply To: Pitchfactor stuck in Update mode. Can’t update with either Direct Updater or Update Utility

Home Forums Products Stompboxes Pitchfactor stuck in Update mode. Can’t update with either Direct Updater or Update Utility Reply To: Pitchfactor stuck in Update mode. Can’t update with either Direct Updater or Update Utility

#142884
gkellum
Participant
Jkorbel wrote:

was the other computer a MAC or PC?  I'm having same issue.  Update failing at around 22% then space padal stuck in update mode.

We may want to send you an alternative update application to try.  Could you please send an email to support@eventide.com and in the email answer the following questions: what desktop computers do you have access to, i.e. Mac, Windows, etc?  Does the display on your stompbox light up immediately or is there a 10 second delay before the display lights up?  Also, what happened exactly when you tried updating your Space?  At what point did the update fail, and what error message (if any) did you see?