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March 19, 2016 at 3:34 pm
#142919
andrew.moseson wrote:
I am having the same issue. I went through and verified that I am using the correct serial number. I have installed update 3.5.0[4] and its still not working. Everything else seems to be fine. Any suggerstions?
This is a pretty old update. If you have not already, you should re-initialize the unit.