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April 4, 2016 at 3:09 pm #143098
Happily (for us), these issues do not happen a lot, so I can't give you a general rule.
If the problem is the ribbon cable (we had a bad batch once) , it could most likely be one of two things:
1) The plug having shaken loose from its socket (easily fixed by "wiggling" or re-seating it).
2) Faulty assembly of the cable – this can't easily be fixed, and requires a new cable.