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#143244
gkellum
Participant
andrew.moseson wrote:

My Timefactor will not power up. When I plug it in – no lights show up. Its passed its warranty period. How can I send it in for repair?

Please send an email to support@eventide.com, and let them know about the updating problem you had that lead to your TimeFactor getting in this state.  They'll be able to send you an RMA (return materials authorization form).