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Reply To: Timefactor won’t update – midi or USB – different problems

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#144233
nickrose
Moderator
Eventide Staff

It sounds like the USB is blown up – you should at least hear a ding-dong when you plug into a Windows machine.

I recall there were issues with the M-audio interface – it does things with the MIDI Identity message, which our updater relies upon. Another interface may work better.

You should probably return the unit to the vendor, or send it in for (chargeable) service.