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#144355
gkellum
Participant
autopoiesis wrote:

Can anyone speak to whether this is expected behavior for v5.0.1, or if I possibly ended up with a second-hand H9 that has hardware issues?

I believe there was a bug in 5.0.1[3] that caused this behavior, and it was fixed in 5.0.1[4].  In any case once you get your registration issues worked out, it would be best to upgrade to the latest firmware, and check if the problem is still occurring.  

There have been some cases where H9s aren't saving their settings properly at shutdown due to a hardware fault, but try upgrading first and let us know if that fixes the problem.