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Reply To: H9 power issues

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#144719
gkellum
Member
soundofpop wrote:

Thought I would mention this here as well as I'm having a fairly similar issue.  Mine is a brand new H9 max out of the box.  It lit up with power  though I had to try a few times to get it to work. I then updated the software and registered it – played around with it for 30 minutes or so.  Everything worked OK. Then I shut it down.  The next day I went to turn it on and usually get completely nothing at all but on occassion after replugging it in many times to try and get it to work I get the several little red blips on the screen but they don't even last a second. Have not been able to get any power to it since that first time where it completely powers up.  I have used the adaptor that came with it plugged directly into the wall socket as well as a power bar plugged directly into the wall.  I'm guessing this should be sent back but if you have any other ideas to try first let me know.  Thanks!

Could you please copy and paste this message into an email to support@eventide.com? We may want to send you another power supply, or you may be better off just returning it to the store you bought it from for a replacement.