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hurtam wrote:

He read through the instruction and I tried it.  But no result. But I do not understand why, Eventide software update with Timefactor normally communicates and displays vezri softwares.

I think we'll need to send you a special build of H9 Control that logs its interaction with your TimeFactor so that we can figure out what's happening.  It'll take a day or two to get this together, but I'll email you when it's ready.