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Giacomo Cicirello wrote:

Hi, I am not sure you solved this, but I have the same problem on a mac, the timefactor is only working via MIDI, usb is not working no more.

Any tips are welcome. swoftware is up-to-date and also the H9…

Could you open up the Audio MIDI Setup app on the Mac and see if your TimeFactor is appearing there as a MIDI device?

There are some other trouble shooting tips in the H9 Control manual: