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#146250
nickrose
Moderator
Eventide Staff

There is an internal cable that can have a bad connection, giving the result you describe.

If your unit is under warranty, you should send it in or return it to your dealer.

If not, and you are handy, you could take it apart and wiggle the cable between the two boards. If this does not fix it, or you prefer not to try, you will probably need to send it in.