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Eventide Staff

I'm afraid it looks as though you have a hardware problem. This may be the reason that the unit was sold.

Things to try before returning it:

1) Update (yet) again, by whatever means appears successful.

2) Following this, do a "Restoring Factory Presets and System Settings" as described in the UM.

3) Consider trying a different power supply.

If these fail, you should return it to your vendor, or send it in for service.