Hi Frank,
I’ve sent you 4 emails over the past 2 weeks and have not received a response from you. Therefore, your email server is blocking my emails or they are going directly to your spam folder. Below is the first email that I sent to you. Please reply to this thread with the picture that I am requesting for verification.
From: Jerome Hyman
Sent: Monday, September 15, 2014 12:43 PM
To: ‘frank2@bigpond.com’
Subject: Helpdesk Call No: 72890 – Register H9
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Please use this link if you need to provide any further information for this call:
<mailto:support@eventide.com?subject=Helpdesk%20Call%20No:%2072890>
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Hello,
Please send me a picture of the serial number sticker on the bottom of the unit for verification. After getting that, I can remove the previous registration from our database, allowing you to register it.
Best Regards,
Jerome Hyman
Audio Support Technician
Tel: 201-641-1200
Email: jhyman@eventide.com
Hi Jerome,
can you please help me too with registration process? My H9 it’s still on last owner’s name and I can’t control it as I would like.
My username it’s paulofigueiredo and I already wrote to support and sent a picture with my stompbox serial number.
Best regards.
