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#147653
gkellum
Participant

I'm sorry for your loss.

It's pretty straight forward to have the units unregistered.  You'll want to take a photo of the three serial number stickers on the bottom of the H9s (or alternatively if they're hard to get at you could take a photo of the serial number showing on the display in the units system settings), and then email those photos to support@eventide.com and ask for the units to be unregistered for you.