- Eventide Audio

Home Forums Products Rackmount H9000 network connection Reply To: H9000 network connection

Eventide Staff
tmoravan wrote:

I finally decided to set up the networking on the H9000 to get any OS updates.

Unfortunately I can't connect to my network.  The reason?  The H9000 keypad does not have *all* the characters/symbols present on a standard computer keyboard.  So I can't type in my router password to connect.

[ … ]

As a corollary, I would request that at least for now, Eventide makes the OS updates available as a file for people to download (as well as full instructions on how to update via file).  At this point, even if you address the issue, I can't download the new OS to take advantage of the fix.

I agree that we need to provide a way to enter all the characters on a standard keyboard and we'll discuss how best to do this among the team.  We plan to offer software updates via emote (which being a standard computer or mobile app has normal input methods available to it), but that isn't ready yet.

H9000 software updates can also be installed via a USB flash drive.  We haven't started publishing the USB installable packages in the Downloads section of the web site yet.  In the interim, you can download the 2 files linked below, copy them to the root of a FAT32 formatted USB drive, insert the drive into a USB port on the H9000, and power on holding both check and X keys for a couple of seconds.  (This is documented on page 74 of the manual).



There will be another software update in the next few days with some important fixes so we'll post download links for that when it is published.