Ok, it sounds like we might have to come up with another solution.
But just to be sure, you are certain that it's Internet Explorer 11 that you opened? Microsoft bundles a browser with Windows 10 called Edge which has a big e icon that looks a lot like Internet Explorer's icon, but it's a different browser. On more recent versions of Windows 10 you might actually have to download and install Internet Explorer as it's not installed by default. You can be sure its Internet Explorer by clicking on the settings wheel in the upper right hand corner of the screen and going to About.
