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Hi Olivier,

Our support people responded to your request.  I don't know why you didn't receive the email.  Sometimes, it happens though that a particular email provider will refuse to accept an email.  In any case here was their response:


I'm sorry, but this H9 is a demo unit that is not allowed to be sold and not allowed to leave the store. The dealer should not have sold you this unit. You will need to return it to them and get a replacement.