- Eventide Audio

Reply To: The new HotSawz algorithm is available for the H9 now!

Home Forums Products Stompboxes The new HotSawz algorithm is available for the H9 now! Reply To: The new HotSawz algorithm is available for the H9 now!

#150531
jem
Member

FYI – I have managed to successfully buy the hotsawz algo now by using the H9 app on the MacBook and paying via PayPal.

Thanks for your prompt support in chasing down this issue.

gkellum wrote:
jem wrote:

I have all the right versions of software on my h9 core and iPad and can try out hotsawz but the buy option is not working (the price is not displayed on the button either). Any help much appreciated. 

I was able to reproduce this problem on an iPad myself.  The app was up to date and the H9 was up to date, but the buy button was disabled.  I poked around in the configuration of the HotSawz algorithm in Apple's store, and we made a configuration mistake with the algorithm.  But even after correcting it, the buy button is still inactive.  We're going to need to get in touch with Apple's technical support to figure out why this is.