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Support@eventide suggested I do a factory reset. It's completely up to date. I have performed the factory reset (INITIA) twice. App uninstalled & reinstalled – Twice – And I've lost count of how many times I've rebooted the computer (OS Mojave) & the unit. Nothing I do allows me to play the new HotSawz algorithms. Although everything else still works perfectly.
That's quite strange. You said you reinstalled the app. Have you tried reinstalling the latest release on the H9 again? That's the one thing you didn't mention doing that might help.