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Home Forums Products Rackmount H9000 Update Failed. What Now? Reply To: H9000 Update Failed. What Now?

Eventide Staff
macgee wrote:

Ed Driscoll wrote:

I just attempted to update to, and the H9000 won't get past the splash screen. Per the H9000's manual, I tried using the “fail safe” updater by powering on the H9000 on with the check and the X keys pressed. I can get back to the list of updates, but clicking on just eventually gets me back to the splash screen. What next?

I had the same problem when I performed an update – I first tried soft reset (as defined in the manual) but ultimately had to do a Factory reset.

Sorry, this was a bug with the process that automatically updates your saved sessions.  It's been fixed in the upcoming 1.1 release.