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OK…This may seem like overkill but here is EVERYTHING.

Network Name: Ethernet      Network Type: Wired     IP Address:

Net Mask:     Gateway:

This is the info about the H9000 itself.

Model: H9000  (Rev Unknown)          Name: 9K-00369        Serial: 9K-00369     Software: 1.0.0[38] (008665b)

The emote detects the H9000 but will not connect to the unit due to the software being outdated.

The exact text of the error message is as follows:

< An error occured parsing the update information recieved from the Eventide server update information: ” ‘ >

I hope this assists in resolving this issue.        My head hurts.