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September 16, 2019 at 9:32 pm #152724
Jerome from Eventide support recommended trying the update again via USB using the new Direct Updater, which is bundled in with the more recent version of H9 Control or available at the following links:
Get the unit into Update Mode by powering it up while holding down the HotKnob button at the top left of the unit. If successful, you will see UPDATE on the display.
This worked. Phew.