something I think it is worth doing troubleshooting MIDI problems- Hook up your SoftStep to a computer, and look with MIDIOx or something to see what signals/channels are being transmitted. For confirmation.
So many times it is the sending device that got changed or something. But you don’t have to speculate.. you can know.
Thanks for this contribution. I checked out http://www.midiox.com but I’m on Mac OSX, so it’s not a fit, but maybe there’s something like it? I wound up trying a factory reset and that worked, so I’ll save the troubleshooting for when there’s trouble.