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Home Forums Products Stompboxes H9 Software 5.8.5.1 Problem with Logging In Reply To: H9 Software 5.8.5.1 Problem with Logging In

#154131
bohan
Moderator
Eventide Staff
brock wrote:

It turns out to be phone-specific (?)  Galaxy Note8 problems, but not Galaxy Note9?  I even went to the extent of deleting & reinstalling the H9 Control app on the Note8, with the same non-alphabet results.  [And speaking of Notes … To Self:  In a rush … dumb*** move, and I know better … Always Back Up Your Presets!].

Hi Brock, I think I kind of know what's going on. Could you try following this and see if you can get the keyboard to work?

Go to Settings -> General management -> Language and Input, now select "Samsung Keyboard" as the Default Keyboard.

Then go to On-screen Keyboard -> Samsung Keyboard -> Smart typing and TURN OFF "Predictive text" there.

Now try typing in H9 Control again.