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#154421
tstern
Moderator
Eventide Staff

Oh, I didn't realize that other than the display, the unit was working correctly (does this include the Bluetooth connection?)

This sounds like a hardware malfunction of some sort, then.  If the switches are also inconsistent, I'd suspect an issue with the ribbon cable between the two units.  You or a handly friend might be able to re-seat that cable at fairly low risk.  Otherwise, I suspect you'll need to get in touch with our support crew directly for service information,  support@eventide.com .  Linking them to this thread will save you some time explaining.