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March 27, 2020 at 2:58 pm
#154422
Hi-
Sorry to hear about the trouble. Could you let us know what OS you are using?
I would recommend installing the latest iLok License Manager (www.ilok.com), and the latest version of Anthology (are you using X or XI?), which doesn't require external msvcr libraries (https://www.eventideaudio.com/support/downloads/anthology-x-installer-windows for Anthology X, https://www.eventideaudio.com/support/downloads/anthology-xi-installer-windows for Anthology XI).
If that doesn't work, email support@eventide.com and we can see about getting you an older version of Anthology which should work.
-Tom