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#154446
tstern
Moderator
Eventide Staff

I can only see one of your error messages, but based on that:

Do you see the Timefactor in your Device Manager window?  It should be under the "Audio Devices" category.

Do you know what software version your Timefactor is running?  Some of the older software versions that came out before H9 Control was released need to be updated with Eventide Direct Updater before they can be used with H9 Control.