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#156088
dbaylies
Moderator
Eventide Staff
J20056 wrote:

I re-read the wireless install addendum for the H9000R but I literally cannot get my unit to work wirelessly any more. It simply will not connect.

It simply is exhausting to try an upgrade an H9000R.

I simply no longer know what to do.

Sorry to hear about your continued troubles. As jbaylies said, the H9000R needs to be connected to the internet to see updates. I spoke to the team about your issues and we have some ideas for you – I will reach out via email.

Generally speaking, we understand that the H9000 and H9000R update processes are rockier than they could be, and we've been brainstorming ideas on streamlining them for future releases. In the mean time, we'll do the best we can to improve the update guidelines and help out anyone running into issues.

David