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November 23, 2020 at 9:24 pm #156345
You could try this link and see if it gives you the "Claim Your License" option: https://www.eventideaudio.com/store/free-h9-plugin-series-bundle.
If not, then your Max was probably never registered properly. You should email email@example.com with your Eventide account name andH9 serial number, and we can get you sorted out there.