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Home Forums Products Stompboxes Purchased algorithm not shown in H9 Control or downloaded to the hardware. Reply To: Purchased algorithm not shown in H9 Control or downloaded to the hardware.

#156359
akirabass
Participant
    joecozzi wrote:
    Please send an email to support@eventide.com about your purchase problems and forward your receipt(s) from Apple and we’ll make sure that you get your purchase.

    Thank you for your response.

    I checked out my iTunes Store account and found that the purchase of the algorithm was on hold, even though the money had already been withdrawn.

    Apparently, this caused the problem.  I would have to refer to Apple… 🙁