Home › Forums › Products › Stompboxes › Purchased algorithm not shown in H9 Control or downloaded to the hardware. › Reply To: Purchased algorithm not shown in H9 Control or downloaded to the hardware.
November 24, 2020 at 6:25 am
#156359
akirabass
Participant
joecozzi wrote:
Please send an email to support@eventide.com about your purchase problems and forward your receipt(s) from Apple and we’ll make sure that you get your purchase.
Thank you for your response.
I checked out my iTunes Store account and found that the purchase of the algorithm was on hold, even though the money had already been withdrawn.
Apparently, this caused the problem. I would have to refer to Apple… 🙁