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November 24, 2020 at 6:25 am #156359
Please send an email to email@example.com about your purchase problems and forward your receipt(s) from Apple and we’ll make sure that you get your purchase.
Thank you for your response.
I checked out my iTunes Store account and found that the purchase of the algorithm was on hold, even though the money had already been withdrawn.
Apparently, this caused the problem. I would have to refer to Apple… 🙁