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Hi there,

I am very pleased to be able to get a free license to the H9 Series Plug-in Bundle, however, during the download process, I encountered interruption. Therefore, the file I downloaded is incomplete. What should I do to get the file download again? From your video,  I learnt that “Ownership (and upgrade eligibility) is verified via iLok”, however, when I try to activate the H9 Series Plug-in Bundle with the iLok in my computer (Yes, I could find the H9 Series Plug-in Bundle listed in the iLok), it got hung. What step should I take to make it works again?

Thanks for your help.


Bono Lee