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Reply To: Installing & Authorizing Eventide Plug-ins

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Eventide Staff
Francesco Giubasso wrote:

 I bought the blackhole plugin, later i recived an email that say my order was confirmed with ''thank you for your purchase! view your order'',i clicked for view my order and later i clicked on ''get plugin license key'' but if i follow this procedure i read the message '' sorry,we couldn't find the order you searched for. Please verify the order number and email are correct. If you just placed the order, please check back in few minutes or look in your inbox for an email cointaining a direct link'' . I waited hours, please help me to resolve this problem, My order number is EV47793. Thank you

Hey, we've responded to the email you've sent in.