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Eventide Staff
juangarciaaguirre wrote:

i am absolutely desperate

hilo license manager does´t see the H3000 factory I bought yesterday. I haven´t receive an activation code from eventide only serial number and key for registration in your web. in the middle of a mixing without using the brand new plugin

MacOs Capitan Logic X


Ok, so it sounds like you've gotten the email after purchase with serial number and registration key. Have you then registered these on our site (under "My Products" -> "Register a Product") to your iLok account?

Update: Sounds like you've been sorted out according to my colleague doing support.