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Home Forums Products Stompboxes H9 Maxout bundle, multiple issues after upgrade Reply To: H9 Maxout bundle, multiple issues after upgrade

Eventide Staff
gerax wrote:

I just did, the factory reset worked but the FW update gets stuck no matter what. I have the presets backed up on the iOS app so I can try it again if you think that can yield any result. I have downloaded and installed the H9 Control MacOS app available on the Download section (it reads 3.7 on the install volume).

Have you tried reinstalling your H9's firmware in the UPDATE mode with the Direct Updater? The Direct Updater is bundled with H9 Control. You can find it by clicking "Window" -> "Open Eventide Direct Updater" in the menu bar of the H9 Control. H9 needs to be booted in the UPDATE mode to be updated by pressing and holding the HOTKNOB button when powering it up.