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Eventide Staff
Nino Sau wrote:
Update: I disassembled the unit and sprayed contact cleaner into the ribbon connector as advised in the H9 Facebook group and now when I plug it in, all the LEDs light up but it reminds lit up and it still doesn't boot up properly. 🙁

Does the Direct Updater recognize your ModFactor when it's connected via USB? It doesn't have to be in UPDATE mode.

If not, sounds like this unit needs to be sent in and repaird.